Are DPC’s services covered by OHIP or through my insurance?

As of 2004, most allied health professional services were delisted from OHIP coverage. Fortunately in the city of Ottawa, most citizens are covered under an extended health care (EHC) plan through work. Most EHC plans cover the services provided by Dynamic Physiotherapy and Chiropractic. The percentages and stipulations of coverage are determined by your individual insurance company, so please call them directly to inquire about your plan.

Do I need to see my family doctor first?

As both Physiotherapists and Chiropractors are Primary Health Care Practitioners they do not need a referral to assess or treat you. A referral however may be needed in order to be reimbursed by your insurance company (see FAQ- Are DPC’s services covered by insurance). Typically, a medical doctor’s referral is needed for Physiotherapy, Registered Massage Therapy and orthotics to be covered, however, not necessarily for Chiropractic. We encourage you to verify this with your respective insurance company.

What is a custom fit Orthotic?

A custom orthotic is a device designed to align the foot and ankle into the most anatomically efficient position. They look like insoles, but are biomechanical medical appliances that are custom made to correct your specific foot imbalance. Custom orthotics work on your feet much like glasses work on your eyes – they reduce stress and strain on your body by bringing your feet back into proper alignment. The body of the custom orthotic helps to re-align the foot by redirecting and reducing certain motions that takes place during the gait cycle. Custom orthotics fit into your shoes as comfortably as an insole – and they have the advantage of having been made from precise imprints of your feet. Courtesy of The Orthotic Group (http://www.theorthoticgroup.com/)

What if I am in a motor vehicle accident?

At DPC we service individuals who have been injured in motor vehicle accidents (MVA). If you have been injured in an MVA contact your insurance company to inform them. You will be provided with the appropriate paperwork in order to make a claim for coverage by your motor vehicle insurance. Our practitioners can assist you with the documentation. To find out more about what you’ll need to bring to your first appointment if you have been in a motor vehicle accident, please see the New Patients page.

What if I get injured at work?

At DPC we service individuals who have been injured in the workplace. If you have been injured in the workplace, inform your employer and contact the Workplace Safety and Insurance Board (WSIB). You will be provided with the appropriate paperwork to make a claim for coverage by WSIB. Contact the WSIB by phone at 1-800-387-0750 or visit the website www.wsib.on.ca for more information. Our practitioners can assist you with the documentation.

My Doctor prescribed a brace for me. How do I get fitted?

Depending on your injury there may be a brace that can help you. There are many options for braces that help manage pain and/or dysfunction, as well as prevent further injury. An assessment is needed to determine if bracing is appropriate for you. Depending on your insurance company the cost of some braces are covered with a doctor’s referral. Your practitioner will measure you in order to find the right fit for your brace.